How does Log Test work?
Log Test works in five steps: you read the guides, fill in a short form, take a call from the provider, pass a suitability check, and then decide whether to open an account on the provider's own website. Log Test never handles your money. You can walk away at any step without paying anything.
You read up first
Start with the fees, the risk disclosure and the product page. Together they take about ten minutes and answer the questions most people ask on the call.
You ask for a call back
The form asks for three things: your name, email address and phone number. You tick a box to agree that we can send them to the provider. Without that tick, nothing is sent.
The provider calls you
Someone from the provider rings you, usually within one working day. They'll explain the product, answer your questions and arrange the suitability check.
The suitability check
The provider asks about your money, your goals and how you'd cope with losses. The check is there to see whether the product fits you, and it can end with them telling you it isn't right for you.
You decide
If you go ahead, you open the account and add money on the provider's website. If you don't, that's the end of it.
What happens after I fill in the form?
After you submit the form, Log Test sends your name, email address and phone number to the provider and to nobody else. You'll land on a confirmation page that explains the next steps. The provider then calls you, usually within one working day, to talk through the product and your circumstances.
We don't ask for your income, your savings or your bank details, and you shouldn't type them anywhere on this site. That information is only needed later, and only by the provider, once you've decided to apply.
The first call is a conversation, not a sign-up. Expect it to cover what you're hoping the money will do, roughly how long you could leave it invested, and whether you have questions about fees or risk. It's fine to say you need time to think. It's also fine to ask them not to call again.
If you don't hear anything within two working days, check your spam folder for an email from the provider, then contact them through the details on their website. We can't see or change your application, so they're the right people to ask.
How long does it take to start investing?
Starting to invest usually takes a few days from the form to money in the market, but much of that depends on you. The call back typically comes within one working day. Identity checks and moving money from your bank can each add a day or more, and there's no deadline.
| Step | Who does it | Typical time |
|---|---|---|
| Fill in the call back form | You | About two minutes |
| Details passed to the provider | Log Test | Once you submit the form |
| First call | The provider | Usually within one working day |
| Suitability questions | You and the provider | As long as you need; there's no deadline |
| Identity and address checks | The provider | Often the same day; it can take longer if documents are needed |
| Adding money | You | Depends on your bank |
| Money invested | The provider | Set by the provider |
Times are typical, not promises. The provider sets the timings for every step after the form.
What is the suitability check, and why does the provider ask so many questions?
The suitability check is a set of questions the provider asks before it will manage money for you. It looks at your finances, goals, investing experience and attitude to loss. The aim is to stop people buying a product that doesn't fit them, so the answer can be no.
Some people find these questions intrusive. They're there for your protection. In most countries, a firm that manages money for clients is expected to show it had good reason to think the investment suited them, and it can only do that if it asks.
Answer honestly, even if you think a different answer would get you a higher-risk portfolio or a faster yes. If you overstate how much loss you could stand, you may end up in something that falls further than you can bear. Your answers are also what the firm relies on if you later complain.
- Your finances: income, regular spending, savings and any debts.
- Your goal: what the money is for, such as retirement, a child's future or general growth.
- Your time frame: how long you could leave the money invested without touching it.
- Your experience: whether you've invested before and what in.
- Your attitude to loss: how you'd react if your investment fell by a fifth in a bad year.
What will I need to open an account?
To open an account you'll usually need photo ID, proof of your address, your bank details and a few minutes to answer questions about your finances. The provider uses these to confirm who you are, as anti-money-laundering rules require. You don't need any of them to request a call back.
The provider may ask for something extra if a check fails, for example a photo of you holding your ID. That's normal. What isn't normal is anyone asking you to send ID or money by messaging app, or to pay into an account that isn't in the provider's name. If that happens, stop and read our security page.
- A valid passport or photo driving licence.
- Your current address, and possibly a recent bank statement or utility bill if electronic checks can't confirm it.
- A bank account in your own name, for paying money in and taking it out.
- Your tax identification number, which many providers ask for to meet tax reporting rules.
- Your email address and a mobile phone for security codes.
What happens once my money is invested?
Once your money is invested, the provider manages the portfolio and you follow it through the account access the provider gives you. You'll see its value move up and down, sometimes a lot. Log Test has no access to your account and plays no part from this point, so all questions about it go to the provider.
Expect the value to fall at some point, possibly soon after you start. That's how markets behave, not a sign that something has gone wrong. People who check their balance daily often end up selling at the worst time, so many investors set a routine of looking once a month or once a quarter instead.
The provider sends statements and fee breakdowns. Read the annual cost summary when it arrives: it shows what you paid in money as well as percentages, and it's the easiest way to check the figures on our fees page against your own account.
Can I change my mind?
You can change your mind at any point. Before you open an account, tell the provider you don't want to go ahead. After you invest, you can usually ask to withdraw, but you'll get back the current value, which may be less than you put in. Check the provider's terms for exact rules.
To stop us storing your details, email privacy@l2-logcheck-v3ru66.com. To stop the provider contacting you, tell them directly. They hold their own copy once we've passed it on. The privacy policy explains both.